Transfer tickets to your guests using the TRANSFER button in the app. 4 0 obj For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. First name. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. 1193 0 obj <>/Filter/FlateDecode/ID[<02BFBFD17E7F2E4BB76577AC9C110F84><90C7D712F99020438A31676F80B7F327>]/Index[1176 25]/Info 1175 0 R/Length 92/Prev 301170/Root 1177 0 R/Size 1201/Type/XRef/W[1 3 1]>>stream Mobile ticket top tips! Further information will be published later in the year regarding application windows for returned tickets. If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so. UEFA works to promote, protect and develop European football . Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. Your email address Your message / question Please enter the details of your request. ldbEXRGXW#kLo+)T*2iSM* The original payment card has expired or changed since I paid for my tickets, how do I amend these? Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. . If you're part of a group and wish to cancel your ticket(s) only, please speak to the lead applicant to arrange this. No. (!2-e'J^SB'Yz 84 Vu O6rq 86'DiIx"QIR#tl$v%V2b(D%7 endobj Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> stream To reflect the current situation and to provide greater flexibility to supporters, UEFA have made some changes to their tickets terms and conditions, refund policy and privacy notification for UEFA EURO 2020 ticket holders. You may wish to speak to them directly to enquire about a refund of transaction fees. Updated It is not possible to update the email address of your FIFA ticketing account after it has been created. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Q. endobj QUICK LINKS. Q. Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. We will not be operating waiting lists for members who return their tickets and want to buy them back. Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. If you know for definite that you're unable to attend,and require a refund at the end of May, you can cancel all your group's tickets and the guests in your group will need to contact us separately so that we can collate their details to help them out with tickets at a later date. There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. l|@u{Qe:}QPDsmMYo?9tTvQr:C[mSJRNeWo.6))D()5!ya6JIeaKc)cJeU@;(R, endobj stream To participate within this community you need to sign is as an England Supporters Club member here. Please enter the details of your request. Download your tickets (available no later than five days before matchday). It is against membership rules to transfer England match tickets to other members or non-members. If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. On matchday, remember to bring your . You will both need to have the app on your phones. Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. endobj The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. Only lead applicants will receive a copy of UEFA's email. UEFA.com is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. Please be aware that if you have forgotten your Username or Password we will be unable to assist you on this matter. <> %PDF-1.7 Refunds can only be made using the lead applicant's details. 2 0 obj : screenshots), please add the file in the. Your FIFA ticketing account includes important information related to your ticket application(s). If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. Unfortunately not, no. Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. Purchase Price . the original tickets buyers, and the cancellation will reflect the entire file. If another person paid for your tickets, you will need to speak to them to arrange a payment transfer once they have received the refund. hb```%,@(qQ 3&0T+hfp`bMdZ`` !Yiu000*=htGE@B( f@xB For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. endobj <>/Metadata 352 0 R/ViewerPreferences 353 0 R>> Enter information for the new ticket holder and save.. All done!! Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. Enables clubs and referees to administer their day to day activities I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. Tickets & Membership. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Head to our new page for all things England Supporters Travel Club. Regulations means, without limitation, the terms of the following: <> The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 Please click on the relevant competition in the list below, so that you can access the corresponding contact form. Will I be refunded the transaction fees? I moved home in October last year. On the next page, click on 'My account e.g. The 2018-2020 membership closed in December 2019. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. If youre the lead applicant, youll need to login with the same details you used in December to submit your application. 1 0 obj You can contact the club by post at this address below, please also include at the top the department your mail is intended for: Chelsea Football Club %PDF-1.7 I cant be the only person in this position, hence Im posting this question on the Forum. Please go to UEFAs website. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. %PDF-1.6 % Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. I can't find a way of changing my address on UEFA's website which has my old address (as evidenced by recent email communication from them). It is not possible to update the email address of your FIFA ticketing account after it has been created. My request concerns: -. On the next page, click on 'My account e.g. Should your question still be unanswered please use the. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. 'yZ*=T7p{G'KG&4;T VG.{zj,4wZbTtVOS1 w`8%bZJ3>P_/;|qwt%]xm}h +>m8r_2>yA For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. If you have any supporting material to add to your request (e.g. Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? endstream To access the return portal simply head to UEFA's website and select 'Return Tickets Now'. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? English (English) Franais (French) Deutsch (German) (Russian) Espaol (Spanish) Italiano (Italian) Portugus (Portugese) Azrbaycanca (Azari) No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. No. To participate within this community you need to sign is as an England Supporters Club member here. <> We recommend you wait for the full tournament schedule to be released and for further ticket application updates later in the year. `/~Gb^9G>*koOx=qa. It is therefore the responsibility of all lead bookers to inform their guests of the relevant changes. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. Please do no rush this process and ensure you return the correct tickets as it will not be possible to make any amends after you have saved the changes and submitted the refund request. the total purchase price for the Ticket(s) selected by the . Why should I check my ticketing account on FIFA.com/tickets regularly? On the next page, click on 'My account e.g. All lead bookers will receive an email this week from UEFA outlining the changes that have been made. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . If you're not sure how to use the app then come back on this thread and . Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> Please also bear in mind that EURO 2020 tickets are in Euros () so although you are refunded the full ticket price, please take into account the exchange rate when you check your bank/payment card statement. No. Another member ordered my tickets, but I can no longer attend how do I obtain a refund? Does anyone know how you can change this? To participate within this community you need to sign is as an England Supporters Club member here. JFIF ` ` ZExif MM * J Q Q Q C 9R!qltOOg6gVzUuY,fQ/.|CUyEt2n^$N`EDY.T!"%h*E sMD4Y4}ySC1'2~!(K(+GW !nfD_u]WaFoH.|C P98`o>Vc9n08y2aS vBP=/"E>l2laEE,W_.sb\}y\ fj.Od1S|_. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. by UEFA to the email address provided by the Applicant during the purchase process on the Ticket . No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. Youre offline. What happens to the tickets England Supporters Travel Club members return? Full Time. Vq{. The England Supporters Travel Club does have my new address. endobj This takes you to a page where you can edit your email address. Copyright 1994-2023 FIFA. "5$z(RGPd""z^e 8u$`e.Ky~ QLzqB!@cc}[8\"E*bfyic( ][%Vy7smwD_=d e`Uh0lt+n However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. If you have any supporting material to add to your request (e.g. We would like to show you a description here but the site won't allow us. In addition, it is not possible for UEFA to change the assigned ticket holder's details. Last name. We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. % These allow your preferences or actions across UEFA Platforms to be remembered. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. To access the return portal simply head to UEFAs website and select Return Tickets Now. % You have stumbled across our old website!

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