rtkelsek (4612) 5 csillag 5310 db 4 csillag 905 db 3 csillag 188 db 2 csillag 81 db 1 csillag 1126 db. Please note, if the car is delivered to you outside the pick-up station's operating hours or is dropped off by you outside the drop-off station's operating hours, you will be charged an additional fee for this service in accordance with the rate indicated in the voucher. Your contract for car rental will be between you and the Car Rental Company. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Date of experience: 07 February 2023. Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent. This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. If that's not possible, you should send the pictures of the damaged car to Fox at the end of the rental to claim compensation.Please note that the Excess Protection Wisecars offers is not full coverage or mandatory insurance. It is highly recommended to call the police even for the smallest of damages. Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. It is highly recommended to call the police even for the smallest of damages. Dear Sara,Thank you for contacting us! Find out how we combat fake reviews. We do not delete personal data on the request of a third party. Wisecars does not own any physical locations or offices. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. You can safeguard yourself against such extra expenses by purchasing one of our Excess Protection Products before your rental begins. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. The deals that we offer are inclusive of any fees and taxes, however, some of them don't include any insurance.In this case, you can choose another package which already includes insurance (but is more expensive) or provide proof of your own coverage at the pick-up.Regards,Rachel from Wisecars. Only when all documents are present and severe negligence can be excluded, a refund will be processed. Email Protect your account with two-step authentication You can upgrade your car before you start your trip. Wisecars can not be held responsible for bank fees or smaller refunds due to currency conversion. In the case where we have no alternative provider, you will be notified, the booking will be cancelled, and the advance payment returned. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Great service! Wisecars English (US) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow_drop_down USD GBP EUR CAD CHF ZAR NZD AUD RUB BRL Any additional charges will need to be paid at the rental counter in the local currency. Save. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of England and Wales. You can usually pick up your car an hour early, but you will have to acknowledge that it might not be ready before your arranged pick-up time. available for purchase from the car rental company, or. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Reduce your carbon footprint by selecting a greener car hire option. You can amend your booking information or cancel your booking in a few simple steps. a cancellation is made less than 48 or 24 hours before the starting date of the rental period (depending on the Car Rental Company); you do not have a valid driving license that is accepted by the Car Rental Company; you cannot present an acceptable credit card for the security deposit. If you do not agree with any part of them, you must not proceed with your booking. Amendments can only be made up to 48 hours before the pick-up time. In addition, most Car Rental Companies also require that the renter and any additional drivers have at least 12 months of driving experience. When you return your car, the car rental company will check it, and charge you for any damages. Please read the following to know what is included/excluded in our coverage offers. My Wisecars booking had to be cancelled also so I contacted customer support and dealt with Maryna who was extremely helpful in dealing with my booking. In that case, please contact your bank for additional details. It might take your bank extra time to settle the amount. If you do not agree with any part of them, you must not proceed with your booking. We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. They helped me with the situation and I therefore went ahead to rent another car through Wisecars. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. In case of an airport pick-up, it will state whether or not the supplier has a desk in the terminal. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. Service 36 Value 36 Shipping 18 Returns 26 Quality 30 Minimum age requirements on larger cars may also be higher at some locations. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our Excess Protection products. damages/accidents occurred due to a violation of local traffic rules; any persons are found to be driving under the influence of alcohol/drugs, wilfully causing damage, off-road driving and driving in a careless and negligent manner; any third party involved refuses the settlement of the claim. So far I have found the experience of renting a car on this site to be very easy. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. My issue has been resolved. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. There might be differences based on offers. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. Fill in your personal information and state what you wish to cancel or amend. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. We at Wisecars put together a list of the most important information travelers often miss. We landed at Denver Airport and the rental company refused to give us any car even though they had plenty of vehicles for customers that did not book through Wisecar. All cancellations outside of the aforementioned timeframes will not be refunded. Thanks! Reply from Wisecars. your rental cars pick-up and drop-off documents that clearly show the damages subject to the charge by the car rental company; proof of repair costs from the car rental company; evidence of payments deducted from your payment card by the car rental company; an accident report form from the car rental company; you fail to turn up at the agreed time and date, and/or fail to provide all the necessary documentation; you fail to provide a credit card or any other required documents in the name of the main driver with enough available funds on it to satisfy the security deposit requirements. We will pass along the kind words to Maryna.Have a nice day!Kind regards,Rachel from Wisecars. How to Cancel Wisecars Car Rental Comparison Subscription on a Mac computer: Please make sure you return the vehicle to the same rental company from which you collected it. When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. Dear Allan,Thank you for sharing your customer service experience with us! You will receive a full refund if you request the cancellation 48 hours before the pick-up time. It might take your bank extra time to settle the amount. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. The rules that apply to the main driver also apply to any additional drivers. Even a basic insurance. However, you are entitled to a car in the same category, holding the same number of passengers and with the same luggage capacity as the car that you booked. In addition, most Car Rental Companies also require that the renter and any additional drivers have at least 12 months of driving experience. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. Verification can help ensure real people write reviews about real companies. If you require additional drivers, please include them in your booking request. Please note that any amendment such as modification of the pickup or drop-off location, car group, rental period and/or drivers personal details may affect the rental price, which may be different from what you paid initially. In peak periods this may not be achievable. They were cheap but the quality of the car was the worst I have ever seen on a used car. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. Wisecars will process your cancellation refunds in 7 days. Wisecars (collectively we, our, and us) is an international vehicle rental broker. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. Experience right now is good only just booked will have to wait to see when I pick up the car. Your friends will also receive their own referral code, which they can share with their friends and start earning rental credit as well. Wisecars cannot amend the drop-off time once the rental has already begun. Dear Mariska,Thank you for sharing your booking experience with others!We hope your pick-up goes as smoothly.Have a nice day!Kind regards,Rachel from Wisecars. If you cannot find the confirmation email, please contact us via our website. Please note, under no circumstances is the fuel included in the rental price. This product is an additional insurance which covers up to 1000 USD of your excess amount in case of accident. Some Car Rental Companies in some rental countries may also require an International Driving Permit. One of our helpful agents will be in contact with you to address the request. Wisecars is an independent travel broker who does not represent any particular car rental company. After making a scene, they finally gave us the cheapest and worst maintained car they had and refused to reimburse the difference. If you have opened the link with your friend's referral code and logged in to your MyWisecars self-service account, you will receive 15 USD immediately. In that case, the special cancellation terms are presented during booking. All rights reserved. No charge will be made for amending your booking before the start of your rental. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. Madina really helped me with my issue after I was stranded in a foreign country and could not get to my rental car in the U.S. She was friendly and I really appreciated the care and attention she provided. This one doesn't really need an explanation. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. Information about insurance will be stated in the cars terms and conditions that are made available to you on Wisecarss website while booking the vehicle. How to Cancel Wisecars Car Rental Comparison Subscription on Android Device: Open your Google Play Store app. Please note, under no circumstances is the fuel included in the rental price. What's Wisecars' cancellation policy? If your additional driver is under 30 or over 65, please check your car's terms and conditions. When picking up the car, every driver must present their licence. The sole and exclusive venue to settle any claim or dispute which might arise out of or in connection with these Terms of Service or Wisecars services is in an England and Wales court of competent jurisdiction. You can present the voucher either in a printed version or a digital form (such as from your smartphone). If you are late for your pick-up, you could lose your car. Trustindex ltal hitelestve. We cannot be held responsible for rentals rejected if a voucher or rental details are not presented. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. To claim one of our Excess Protection products, you will need: Only when all the above mentioned documents are presented and severe negligence is excluded, a refund will be processed. Please note that the car rental contract at the offered price will not be concluded until your booking has been confirmed and the necessary payment received. Your voucher is normally issued 48 hours before the pick-up time. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. These are: Basic, Basic Plus, Inclusive, Exclusive and Premium. It is a huge scam. Never ever use Wisecars. If you have any questions, please feel free to contact us. User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. I compared against atleast 10 websites, agencies and directly car companies too but no one was able to match the price that Wisecars offered. You can present the voucher either in a printed version or a digital form (such as from your smartphone). If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. Cancellation Protection can be purchased only at the time of booking and is not refundable. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. 2023 Wisecars. Wisecars falsely advertised vehicles for rental on their website. Each car rental company has its own age requirements, but most will rent to people between the ages of 25 and 70. Get our top coupon codes directly to your inbox. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. However, please keep in mind that any changes that you make to your booking will probably change the rental price. Cancellations Dealers may cancel a WiseCARE contract by downloading and completing the cancellation form, obtaining the customer's signature, and submitting the final form to Wise F&I via email, fax, or mail. I see you have a running history of not reading terms and conditions of car rental places then yelling they are thieves because they charged you a fee you agreed to if you canceled your car rental. Wisecars employs limited use of cookies for your safety and does not store any personal data. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. After paying and going to pick up the rental I was told that I had to pay an additional $600, which was never mentioned. Please make sure you return the vehicle to the same rental company from which you collected it. If you are involved in an accident, the local police and the Car Rental Company must be contacted. Expired or provisional licences will not be accepted. It is entirely up to the Car Rental Company whether they decide to do so or not. Dear Paul,Thank you for contacting us! Email: cancellations@wisefandi.com Fax: If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. Keep copies of all relevant documentation you are asked to complete. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. A fair fuel policy means that you will have to return the car with the same amount of fuel that you picked it up with. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. We cannot be held responsible for rentals rejected if a voucher or rental details are not presented. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. All this experience and expertise is aimed to ensure you get the best experience. The extension of the rental period and a delayed return of the vehicle will be calculated and charged in accordance with the local daily price (which can be higher than the daily price of your original booking) by the Car Rental Company and penalty fees may apply. However, you will not be entitled to a refund if: Please check if you provided the correct email address. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. Garantljuk, hogy minden rtkels vals. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Seamless booking experience and great price compared to all other websites. Wisecars (collectively we, our, and us) is an international vehicle rental broker. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. You will have to leave a deposit for the fuel. Wisecars is an online vehicle rental broker. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. they are untrustworthy. Car rental terms are based on the offers and differ from one another - please make sure you've read the terms and conditions. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. Special price and hope that it will be the same at location. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. Only persons listed as drivers on the Car Rental Agreement can drive the car. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. Some car rental companies may also require an International Driving Permit if you're renting outside your country of residence. Tap on Wisecars Car Rental Comparison (subscription you wish to cancel) Click "Cancel Subscription". Wisecars will process your cancellation refunds in 7 days. He explained to me patiently and clearly. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary. It is entirely up to the Car Rental Company whether they decide to do so or not. Keep copies of all relevant documentation you are asked to complete. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. Wisecars will not sell or rent any personally identifiable information. At Wisecars, we aim to work only with partners who offer a fair fuel policy, so that you will get no unpleasant surprises with hidden extras. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. To claim a refund, you will need to provide: Damage claim investigation process takes up to 28 calendar days. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. Contact Wisecars 5214f Diamond Heights Boulevard, San Francisco, CA, 94131, United States Advertiser Disclosure: If you click on one of our links, we may receive a compensation. A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. No refunds will be given if a Car Rental Company refuses to supply a car because of undisclosed endorsements or because you cannot provide a driving licence, its counterpart, or the required information about endorsements. charges that are not related to damage repairs,such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken; your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). If you choose to pay for the service using a credit card, your credit card details are not stored by us. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). Your browser settings can be set to inform you before receiving a Cookie. In that case, special cancellation terms are presented during booking.

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