Please do not take ticket, unless instructed to do so. All our car parks are on site and are managed locally by the Airport. ANPR is used for pre-book customers only. Then, once the cancellation process is done with promise of reimbursment, the hidden sting is to be reimbursed in … If you booked with one of our sales agents please get in touch with them directly. Approach the barrier, where your vehicle registration will be scanned by our ANPR cameras and verify this against your booking details and the barrier should then open automatically. Please note overstay charges are only applicable if you leave the car park 6 hours after the departure date and time entered at time of booking. The company acts only as a booking agent for the service provider for the featured car parks. This should be a printed hard copy to ensure you can scan the code at all our car park barriers.

If for any reason the ANPR cameras do not recognise your vehicle registration plate (if the vehicle plate is obscured by dirt/snow etc. Please note if you booked during a sale or at a lower price and that rate is no longer available, the new rate will apply. Just follow signs for 'Free Set Down'. Park for free for up to 1 hour in our Mid Stay car park. We reserve the right not to fulfil your booking if your card is declined for any reason, if the payment card has been used fraudulently or without the cardholder's permission, or if you are under the age of 18.

If you are still experiencing problems, please contact our Customer Contact Centre, on the following free phone numbers, who can advise on a suitable alternative car park: Car parks are priced per calendar day or part thereof. These are on top of the current guidance regarding social distancing, which passengers should maintain as far as possible throughout their journey. On the day, simply drive up to the car park barrier, and our ANPR (Automatic Number Plate Recognition) system will recognise your car's number plate and open the barrier. Full details of these terms and conditions are available from the service provider. Bookings & Customer Services: 0808 168 6222* Contact Centre Opening Hours - New Booking lines for parking, lounges and FastTrack open 8am to 8pm – Monday to Sunday (option1) . The easiest way there is. If you have booked special assistance, please head to the special assistance area opposite Zone A. Can't recommend it enough. The “customer” refers to the person or persons using or proposing to use the services of the company. East Midlands Airport parking cancellations JetParks parking cancellations When you cancel your booking, a £7.50 administration charge will be levied and deducted from the refunded amount. In this instance, please scan the QR code on your booking confirmation (it must be a printed copy) which looks like this: If the QR code is not recognised, or you do not have a QR code to hand, please do not take a token but instead press the intercom assistance button on the entry column, a member of staff will then assist you.

However, the price can vary dependent on availability, car parking facilities and distance to the terminals. Bookings made less than 24 hours before departure cannot be cancelled and are non-refundable. Prices are subject to change and quotes are valid at the time of booking only. Cancellations are subject to the terms and conditions of your booking. The £7.50 administration charge will not apply if you chose to purchase the Cancellation Protection as part of your booking and are cancelling at least 72 hours prior to your car park arrival date. Cancellations cannot be accepted for any supersaver or non-flexible parking product. Please note overstay charges are only applicable if you leave the car park 6 hours after the departure date and time entered at time of booking. Please ensure that your vehicle registration details are correct as this is used to give you access to the carpark. All prices shown are in GBP and include VAT at 20%. View information on all our car parks at a glance to decide which one is most suitable to your needs. You can arrive in the car park up to 6 hours earlier and leave up to 6 hours later without incurring a charge. We will also send you a booking confirmation email. For Meet & Greet bookings, please check to ensure that you have entered the correct arrival time. Other regional airports around the country have also introduced a range of charges for drop off/ pick up. However, the price can vary dependent on availability, car parking facilities and distance to the terminals. For example if you are travelling on a Monday and returning the following Monday you will be charged for 8 days. ©2020 Manchester Airport plc.

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