Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Welcome to Food Fighters, bringing you interviews with the leading industry trailblazers. But a lot of consumers are in a need state where they want something to get delivered to them. And brands can say, Hey, do you want delivery? You have to know who your customers are. Noah Glass is an American technology entrepreneur, best known for his early work launching Twitter and Odeo, a podcasting company that closed in 2007. But there are a huge number of restaurants who, when you show up at their website wanting to place that order, they redirect you to a third party marketplace and they voluntarily sacrifice 20 to 30% of that margin and that’s the inefficiency in the market. I mean, think about, you know, the words of, of Jeff Bezos of “your margin is my opportunity” kind of ringing in my head when I think about this. Talk about some of the stuff that you’ve done as you’ve looked at expanding your, your product offering, Rails and, and Dispatch to try to make it easier for a brand to think around lifetime value and profitability of an individual transaction. ",Get the Latest Tech News Delivered Every Day.Did Steve Jobs Make Everything Better At Apple?The 20 Most Inspirational Movies of All Time,SpellTower+ Modernizes Early, Hit iPhone Word Game,5 Celebrities that Tweet Back to Their Fans,The 19 Best Disney Plus Movies Right Now (September 2020),The 18 Best Shows on Hulu Right Now (September 2020),10 of the Most Random Things to Go Ridiculously Viral,Horror Fan Favorites: The 29 Best Scary Movies on Netflix in 2020.What Does the #FF Hashtag Stand for on Twitter. Legal. That’s not enough. And that’s absolutely one of the benefits of what you offer with a, with a digital solution. Dorsey is said to have approached Williams about Glass's dismissal, but the working relationship between Williams and Glass had become increasingly strained, anyway, due to differences in personality and work style. Right? And so it is a complex dynamic. And I think the two extremes of this commoditization story is, is it a commodity, the food, and the actual differentiated experiences, which marketplace you go to, how efficiently you can get that food and roughly like for like food, what is the lowest cost for wings? And so that’s a playing field that that certainly needs to be leveled. About Noah Glass is the Founder & CEO of Olo (www.olo.com), the interface between restaurants and the on-demand world. Noah Glass, Chief Executive Officer at Olo, talks about how delivery marketplaces are poised to dramatically change how restaurants compete in an on-demand future.From fake meat and robot chefs to ghost kitchens and delivery drones. Ev Williams, Odeo's CEO, put Glass in charge of the social messaging project that Jack Dorsey and Biz Stone were instrumental in conceiving, as well.

The Death of,...This week we caught up with Gail Jones to talk about her latest novel, The Death of,...Gail Jones (shortlisted for The Death of.We’ll never sell your personal information.Search 1,560,000+ podcasts and 80,600,000+ episodes by people or topics. Help Get directions, reviews and information for Noah Glass …

That is, when a brand builds their own app or website, what we refer to as “direct digital sales”.

And so we’re seeing some of the best restaurants out there put as part of their negotiation information about these customers, the ability to re-market those customers, even data sharing. Because the brand should be committed to driving direct digital sales. They should stop promoting marketplaces in any of their media, TV commercials, on their bags, on their storefronts. I saw a really scary analysis. Because Google will let you do that. Reviews. So we launched that first really to level the playing field between brands and marketplaces so at least it was a fair fight. You don’t need to go through marketplaces in order to get it.Just to put a finer point on that. To subscribe to the podcast or to learn more about our featured guests, visit thanx.com/food-fighters. On these kinds of searches, when a customer is looking for the restaurant brand by name and instead clicking to a marketplace because they show up before the brand and therefore that brand is paying a 20 to 30% commission for a customer that already knew they wanted that food. The other extreme is, well actually the logistics, the delivery of the food is what is commoditized. And that’s a good thing. The reality is people increasingly want to dine off premise. So restaurant brands to this day will offer the ability to order through their app, order through their website and come pick up the order at the store. Glass later developed an application that allowed a user to enter an audio blog entry from a remote cell phone location. Then you need the ability to acquire consumers or take consumers who are analog consumers and turn them into digital consumers so you can do all the things that you’re focused on at Thanx and all the things that you’re talking about on this, on this podcast, where you’re starting to understand your cost to acquire a customer and you’re starting to understand lifetime value of the customer and you’re starting to understand your most valuable cohorts of customers and where to find other customers that look like them.These are all new skills for restaurant marketers and sticking with the idea of bringing a knife to a gunfight. Noah Glass, the forgotten co-founder of Twitter who came up with the company's name, stands to make as much money off its IPO as Dorsey's secretary at Square (i.e. He's currently working on "projects that could be something big if they get fleshed out," he told,"I wish the twitter team the best of luck and trust that they will be successful in continuing to develop this important communication tool. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics.

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